Invalid Location but Not

SeaHuntress — Mon, 29 Jun 2026 12:59:55 GMT

Hello,

I do markets at different locations, and a number of locations that were fine last year are now giving me an "invalid location" message. That means I can't take card payments. (And I'm not the only vendor at these events having this problem)

I live in a border town, but I am NOT selling or physically located across the border. I'm still in Canada when selling.

I have already tried every troubleshooting method I can find, and Square is still refusing to recognize that I'm in Canada. Every other location-using service on my phone recognizes I'm in Canada, but not Square. My phone doesn't even have roaming enabled.

I can't just switch to wi-fi, since most of these venues don't provide wi-fi. Using another phone's mobile hotspot doesn't work either.

Is there any way I can change a setting on my account so it will keep my location in Canada and won't ping me as being across a whole river in another country?

This is becoming a real problem. I spent over an hour troubleshooting it at the first event this occurred at, but nothing works and I'm losing sales because of it.

thread Invalid Location but Not in Payments Troubleshooting

Invalid Location but Not