https://community.squareup.com/t5/Payments-Troubleshooting/Imported-Contact-marked-Not-subscribed/m-p/844507#M67632 <P>I am in the process of switching from Mailchimp to Square Marketing and as I am importing contacts I noticed a few are marked as "Not subscribed". These are customers who have signed up in the past and many regularly interact with my emails (opening and clicking on links).&nbsp; I tried marking them as subscribed in the csv import file and that doesn't seem to have an effect.&nbsp; Are these people who have unsubscribed from some other square communication in the past?&nbsp; I have never used Square Marking before and have not sent a campaign yet.</P><P>&nbsp;</P><P>Thanks!</P> Wed, 10 Jun 2026 19:01:31 GMT GreatConjunctio 2026-06-10T19:01:31Z https://community.squareup.com/t5/Payments-Troubleshooting/Imported-Contact-marked-Not-subscribed/m-p/844507#M67632 <P>I am in the process of switching from Mailchimp to Square Marketing and as I am importing contacts I noticed a few are marked as "Not subscribed". These are customers who have signed up in the past and many regularly interact with my emails (opening and clicking on links).&nbsp; I tried marking them as subscribed in the csv import file and that doesn't seem to have an effect.&nbsp; Are these people who have unsubscribed from some other square communication in the past?&nbsp; I have never used Square Marking before and have not sent a campaign yet.</P><P>&nbsp;</P><P>Thanks!</P> Wed, 10 Jun 2026 19:01:31 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Imported-Contact-marked-Not-subscribed/m-p/844507#M67632 GreatConjunctio 2026-06-10T19:01:31Z