thread Subscription Management Portal for Customers in Payments Troubleshooting

Subscription Management Portal for Customers

choc-of-glen — Mon, 01 Jun 2026 10:54:32 GMT

Hi there,

Thanks in advance for help on this issue. We're developing an online subscription signup and management system. Currently, signup happens via the Web Payments SDK and a custom backend.

We were wondering if there is a customer portal page we can serve to users for them to be able to update their payment information and address info, as well as cancel their subscription. Similar to the stripe page: https://docs.stripe.com/api/customer_portal/sessions/create

Please let us know if you have any questions.

Thanks

Re: Subscription Management Portal for Customers

Stacelyn24 — Tue, 02 Jun 2026 13:23:44 GMT

I could be mistaken, but I don't believe Square currently offers a hosted customer portal similar to Stripe's where customers can log in and manage their payment methods, billing information, and subscriptions themselves.

From what I've seen, developers typically build their own customer management experience and use the Square APIs to update customer and subscription information on the backend.

Hopefully someone from the Developer team can confirm, but I'd love to see Square offer something like this in the future. It would save a lot of development time.