https://community.squareup.com/t5/Payments-Troubleshooting/Payment-Link-to-Another-Country/m-p/843658#M67537 <P>On May 19th, we had a customer try to use a payment link to send a donation for our organization. They said their balance in their bank changed but then changed back, like the payment didn’t work.&nbsp;<BR /><BR /></P><P>We never got an email the next day as we usually do when we accept funds through Square. Nothing shows up in our transactions either.&nbsp;<BR /><BR />Does the link not work because we are in the US and the customer is using a bank card from Australia? Is there any way to make this work?</P> Thu, 28 May 2026 11:10:53 GMT HCHistory 2026-05-28T11:10:53Z https://community.squareup.com/t5/Payments-Troubleshooting/Payment-Link-to-Another-Country/m-p/843658#M67537 <P>On May 19th, we had a customer try to use a payment link to send a donation for our organization. They said their balance in their bank changed but then changed back, like the payment didn’t work.&nbsp;<BR /><BR /></P><P>We never got an email the next day as we usually do when we accept funds through Square. Nothing shows up in our transactions either.&nbsp;<BR /><BR />Does the link not work because we are in the US and the customer is using a bank card from Australia? Is there any way to make this work?</P> Thu, 28 May 2026 11:10:53 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Payment-Link-to-Another-Country/m-p/843658#M67537 HCHistory 2026-05-28T11:10:53Z