https://community.squareup.com/t5/Payments-Troubleshooting/Issue-taking-payments-using-API-in-live-mode/m-p/840333#M67271 <P><SPAN>Hi, we are using the payments API to send a payment from our new website. But we are getting an error "UnexpectedError: An unexpected error occurred while verifying buyer."</SPAN></P><P>&nbsp;</P><P><SPAN>We're using JS CC Iframe:<BR /><A href="https://web.squarecdn.com/v1/square.js" target="_blank" rel="noopener">https://web.squarecdn.com/v1/square.js</A><BR /></SPAN></P><P>&nbsp;</P><P><SPAN>Code:<BR /><BR /></SPAN></P><P><SPAN>const payments = Square.payments(application_id, location_id);<BR />const card = await payments.card();<BR />await card.attach('#card-container');<BR /><BR />// 2. Perform verification<BR />const verificationDetails = {<BR />amount: ${amount},<BR />currencyCode: 'GBP',<BR />intent: 'CHARGE',<BR />customerInitiated: true,<BR />sellerKeyedIn: false,<BR />billingContact: {<BR />addressLines: [''], //['1 The Square'],<BR />familyName: family_name,<BR />givenName: given_name,<BR />email: email,<BR />eventDate: event_date,<BR />pageName: pageName,<BR />phone: '', //'+[Redacted]',<BR />city: '', //'Abingdon',<BR />state: '', //'Oxfordshire',<BR />postalCode: '', //'97128',<BR />countryCode: 'GB', //'GB',<BR />},<BR />};</SPAN></P><P>&nbsp;</P><P><SPAN>Very generic error, so wondering what we are doing wrong or not doing?</SPAN></P><P>&nbsp;</P><P><SPAN>It test mode it worked fine, this is just in live/production</SPAN></P><P>&nbsp;</P><P><SPAN>Thanks</SPAN></P><P><SPAN>Dave</SPAN></P> Tue, 07 Apr 2026 11:14:44 GMT madesimplemedia 2026-04-07T11:14:44Z https://community.squareup.com/t5/Payments-Troubleshooting/Issue-taking-payments-using-API-in-live-mode/m-p/840333#M67271 <P><SPAN>Hi, we are using the payments API to send a payment from our new website. But we are getting an error "UnexpectedError: An unexpected error occurred while verifying buyer."</SPAN></P><P>&nbsp;</P><P><SPAN>We're using JS CC Iframe:<BR /><A href="https://web.squarecdn.com/v1/square.js" target="_blank" rel="noopener">https://web.squarecdn.com/v1/square.js</A><BR /></SPAN></P><P>&nbsp;</P><P><SPAN>Code:<BR /><BR /></SPAN></P><P><SPAN>const payments = Square.payments(application_id, location_id);<BR />const card = await payments.card();<BR />await card.attach('#card-container');<BR /><BR />// 2. Perform verification<BR />const verificationDetails = {<BR />amount: ${amount},<BR />currencyCode: 'GBP',<BR />intent: 'CHARGE',<BR />customerInitiated: true,<BR />sellerKeyedIn: false,<BR />billingContact: {<BR />addressLines: [''], //['1 The Square'],<BR />familyName: family_name,<BR />givenName: given_name,<BR />email: email,<BR />eventDate: event_date,<BR />pageName: pageName,<BR />phone: '', //'+[Redacted]',<BR />city: '', //'Abingdon',<BR />state: '', //'Oxfordshire',<BR />postalCode: '', //'97128',<BR />countryCode: 'GB', //'GB',<BR />},<BR />};</SPAN></P><P>&nbsp;</P><P><SPAN>Very generic error, so wondering what we are doing wrong or not doing?</SPAN></P><P>&nbsp;</P><P><SPAN>It test mode it worked fine, this is just in live/production</SPAN></P><P>&nbsp;</P><P><SPAN>Thanks</SPAN></P><P><SPAN>Dave</SPAN></P> Tue, 07 Apr 2026 11:14:44 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Issue-taking-payments-using-API-in-live-mode/m-p/840333#M67271 madesimplemedia 2026-04-07T11:14:44Z