thread Re: Where do you add a link to receipt? in Payments Troubleshooting

Where do you add a link to receipt?

thejd99 — Sat, 20 Sep 2025 18:35:53 GMT

The receipt has a place for Custom Text. Is there a way to put a link in here? Or is there somewhere else on the receipt where I could put a link? I want to add a link for customers to do a google review.

Re: Where do you add a link to receipt?

MayaP — Tue, 17 Jun 2025 18:18:57 GMT

Hey @thejd99 - I am happy to assist!

You can add the link there or even in the website section too.

If you need anything else feel free to reach back out!

Re: Where do you add a link to receipt?

thejd99 — Fri, 20 Jun 2025 16:28:43 GMT

When I put a url in the custom text section it is not clickable. Is there a way to make it clickable? Using the website section isn't useful because no one will know it's for a review, and people trying to get to my website will end up at a review.

Re: Where do you add a link to receipt?

MayaP — Mon, 23 Jun 2025 19:45:35 GMT

When you add your site to the receipt, it will be clickable in the actual sent version. It might not show up that way in the test view, but it should work once the receipt is delivered.

Sent receipt:

Test version

If you're still having issues, feel free to send me a copy of the receipt or a screenshot of what you're seeing. I'm happy to take a closer look.

@thejd99

Re: Where do you add a link to receipt?

thejd99 — Wed, 02 Jul 2025 22:39:11 GMT

Do you have to tag it as a link? I tried it and did a fake transaction to generate a real receipt. The url was not clickable.

Re: Where do you add a link to receipt?

yhard — Mon, 23 Mar 2026 13:15:00 GMT

I am also not able to make this work on my receipts. Has anyone found a way to get the URL to be a clickable link?