thread In person sales receipt email issue in Payments Troubleshooting

In person sales receipt email issue

tarakjc — Tue, 17 Mar 2026 16:56:51 GMT

When I'm at a convention & a customer taps their card to pay, my phone offers them to get a receipt via "email, text or no thanks."

However, I have 3 Google email addresses on my phone & it always shows those 3 emails as the option to send an email to, & I have to tap away from the list, so the customer ca n type in their email address. I don't want it to do that because I don't want my customers to see all of my email accounts. So...

How do I make it NOT show my (the seller's) email address options, so that the customer can enter their own email for the receipt?

Re: In person sales receipt email issue

VanKalkerFarms — Tue, 17 Mar 2026 17:40:30 GMT

That is in the Operating System, trying to make it easier to autofill in when it sees an email field. You can disable it in settings, but that will disable it for all apps and websites you go to, at least on iPhone, I don't see a way to not per app.

Re: In person sales receipt email issue

tarakjc — Wed, 18 Mar 2026 15:40:42 GMT

Thank you. It seems to only happen in Square, so that's why I thought it might be Square-related.