thread Re: How to turn on email receipts for just one customer in Payments Troubleshooting

How to turn on email receipts for just one customer

JaneKessler — Sat, 20 Sep 2025 08:53:20 GMT

Due to the nature of my business (remote, professional services), customers give me their credit card information at the time they first become a customer. I enter that information into Square and save it there, so I can enter charges at the time each customer receives services. Because of the nature of my business, customers tend to incur charges on a weekly basis.

I currently have Square set so that it does *not* send a receipt every time a payment is made. I did this because some of my customers want receipts and some do not. Is there a way to choose, for a particular customer, to have that person receive receipts when I enter charges, without having all customers receive receipts when I enter charges?

Re: How to turn on email receipts for just one customer

Arie — Tue, 22 Aug 2023 07:06:43 GMT

Hi @JaneKessler,

Thank you for writing in with this question. Right now, there isn't a way to turn on receipts for a particular customer only at the moment, so you'd have to manually send them their receipt by locating the transaction. However, I can definitely see how automating this would make business run smoother. You can post this as a feature request on our ideate board.

Re: How to turn on email receipts for just one customer

JaneKessler — Tue, 22 Aug 2023 13:04:46 GMT

Thanks for letting me know.