thread Re: Can I undo a cancelled invoice in Payments Troubleshooting

Can I undo a cancelled invoice

LRF2016 — Thu, 18 Dec 2025 18:04:08 GMT

Hey, hope you can help?

is there a way of undoing a cancelled invoice?

Re: Can I undo a cancelled invoice

Minion — Sat, 20 Dec 2025 01:52:21 GMT

Hi @LRF2016

Once an invoice is cancelled you can't undo it. But you can duplicate it though and then edit/send it to the customer again.

Re: Can I undo a cancelled invoice

Ellie_ — Mon, 22 Dec 2025 21:25:29 GMT

Thank you for stepping in on this, @Minion! They are correct though about this! Once an invoice is cancelled, you are unable to reverse this action.To duplicate an invoice in Square, go to your invoice list in the Square app or Dashboard, select the invoice you want to copy, tap the three dots (•••) or menu icon, and choose the "Duplicate" option to create a new, editable version with the same details. If you have any other questions about this, please let us know!

Also, I did notice that this is your first post with us, so I wanted to say welcome to the Square Community! We are so happy to have you here.

Re: Can I undo a cancelled invoice

AbbyTopNotch — Tue, 20 Jan 2026 23:38:07 GMT

Follow up question: it was not be a new invoice number correct? it Cant be the same invoice number?

Re: Can I undo a cancelled invoice

AbbyTopNotch — Tue, 20 Jan 2026 23:39:40 GMT

Follow up question: Invoice number can't be the same?

Re: Can I undo a cancelled invoice

Minion — Wed, 21 Jan 2026 11:25:30 GMT

@AbbyTopNotch wrote:
Follow up question: Invoice number can't be the same?

correct. It won't allow your o use the same invoice number for the invoice ID. You can however edit it to be close something like original 002118 new one 002118-1.