Recurring Invoice not accrual past due amounts

LDcutprint — Mon, 15 Dec 2025 16:22:40 GMT

Invoice that go unpaid do not auto accrual past due on the next invoice.

Example Customer on recurring invoice does not pay invoice #3 then when invoice #4 is sent pays #4 but leaves balance for #3. This is making an accounting nightmare anyone have a solution ?

Re: Recurring Invoice not accrual past due amounts

Kassi_ — Wed, 17 Dec 2025 20:06:19 GMT

Hey there, @LDcutprint -

I understand your frustration and how it can cause issues with your accounting process too. Even though the invoices are recurring, they are still individual when it comes to the payments. So if there is a balance from a previous invoice, it will not roll over to the next one. Each invoice would have to be paid in full individually.

Have the balance roll over would be considered a Feature Request. I would recommend adding this our Feature Request Board, here in the Community. This is a place where sellers come to post or add their voice to features they would like our Product Team to potentially add to our roadmap in the future. While there isn't a guarantee your Feature Request would be added, it's a good place to post features that could help with your business.

In the meantime, there is an option to change a small setting on your recurring invoices going forward. When you setup the Recurring invoices there is an option under Payment Options to turn off "partial payments". This would only allow your customers to pay their invoices in full.

Please let me know if you have any other questions.

thread Recurring Invoice not accrual past due amounts in Payments Troubleshooting

Recurring Invoice not accrual past due amounts

Re: Recurring Invoice not accrual past due amounts