thread Re: Recent change to the final screen that gives change amount dissapears to fast in Payments Troubleshooting

Recent change to the final screen that gives change amount dissapears to fast

DragonStar — Sat, 20 Sep 2025 18:31:23 GMT

Within the last month or so, there has been a change to the final screen on my Square POS. Instead of taking you to a final screen that gives the change amount with a cash sale, a small black box appears and then within seconds, disappears. The other screen used to stay up quite a long time but now, I often have to go back to transactions and find the amount of the sale so I can count back change because I was chatting with the customer and missed it. Is there any way to revert back to the old way? This new display disappears too fast and is hard to read. Thank you.

Re: Recent change to the final screen that gives change amount dissapears to fast

rtfulk — Tue, 05 Aug 2025 19:06:12 GMT

@DragonStar I have noticed this also and I have looked everywhere to see if there was a way to keep the screen up longer. Thankfully we print receipts and can look at them for the change back.

Re: Recent change to the final screen that gives change amount dissapears to fast

ChocolateDude — Sun, 14 Dec 2025 20:12:17 GMT

We have the same problem and don't like printing out the receipts for every cash transaction. @Square can we please get a fix on this. It's extremely trusting since it wasn't a problem before!