thread Re: Remove "Tax" from an invoice Title in Payments Troubleshooting

Remove "Tax" from an invoice Title

justinsr20 — Sun, 21 Sep 2025 07:01:55 GMT

So i tried following the steps in this post-> https://community.squareup.com/t5/Questions-How-to/Regular-Invoice/m-p/643530

But I still have the word "tax" in my invoices, specifically the text is "x sent you a tax invoice for $7.00". I want to remove the word "tax" and just have a plain invoice title. I have tried:

- Disabling all sales tax

- Creating a sales tax for my service item and disabling it

- Looking for any settings under dashboard/items/services to disable sales tax but with no luck

None of these steps has removed the "tax" word from an invoice, any help would be greatly appreciated

Re: Remove "Tax" from an invoice Title

_Violet — Fri, 11 Jul 2025 22:26:26 GMT

Hi @justinsr20 - I see this is your first post in the Square Community so I'd like to officially welcome you! 🎉👏 My name is Violet and I'm one of the Moderators here. I'm happy to help you with this.

Could you send over a screenshot of this, so I can take a closer look? Just be sure to censor out any personal information, such as name or email.

I'll keep an eye out for your reply!

Re: Remove "Tax" from an invoice Title

SteveRand — Fri, 05 Dec 2025 23:06:51 GMT

i've just noticed the same problem and although I have the official "no GST has been charged" at the bottom of the invoice, it appears the customer will get "sent you a tax invoice" which is a bit misleading (and possibly not legal?)

Following thread.

Re: Remove "Tax" from an invoice Title

SteveRand — Fri, 05 Dec 2025 23:19:08 GMT