thread Re: I am unable to identify a Square POS charge on my bank statement. How do I find the merchant? in Payments Troubleshooting

I am unable to identify a Square POS charge on my bank statement. How do I find the merchant?

JS8 — Wed, 13 Dec 2017 19:54:05 GMT

I see a debit on my checking account for a purchase I do not recognize. It shows a terminal #, SQ, a name (I don't recognize) and date, but when I look it up on the "find transaction" form it does not show up. It shows my ATM card, which I rarely use for a purchase. How do I locate this merchant?

Re: I am unable to identify a Square POS charge on my bank statement. How do I find the merchant?

EJ_ — Wed, 13 Dec 2017 20:28:30 GMT

Hi @JS8

Thanks for posting 👍🏼

When you make a purchase from a Square seller, your credit card statement shows the characters SQ*, the seller name or business name, and the business type. Charges can appear on your statement in a few different ways, especially if they don't have a business name listed.

The best way to locate this seller is to reference your receipt. If you weren't sent a receipt, you can look up your payment receipt from this page.

Re: I am unable to identify a Square POS charge on my bank statement. How do I find the merchant?

schmidel13 — Tue, 01 Dec 2020 20:35:43 GMT

I am looking for the merchant name on my transaction with him. Square authorization code is 05628-D, date was 11/23