thread Re: Cash Drawer Report in Payments Troubleshooting

Cash Drawer Report

sarahkilps — Wed, 12 Nov 2025 23:00:38 GMT

I used to get emails with the cash drawer report that would show what was actually in the drawer. It no longer shows me that, is there a way to fix that? It only shows me what the drawer was started with.

Re: Cash Drawer Report

Blabovitz — Fri, 14 Nov 2025 22:50:29 GMT

same here. started this past week.

Re: Cash Drawer Report

Ellie_ — Sat, 15 Nov 2025 00:47:37 GMT

Hi there, @sarahkilps & @Blabovitz,

Thank you for bringing this to our attention! When did you notice that this started happening? Is this on a certain device? I look forward to hearing back from you both and getting you the necessary information!