https://community.squareup.com/t5/Payments-Troubleshooting/Refunds-from-prior-day-happening-but-no-one-is-refunding/m-p/823744#M65166 <P>We have about 50 transactions from a prior day that all just got refunded for no apparent reason.</P><P>&nbsp;</P><P>When I look at the details it says "accidental charge", but these are all valid sales that are refunding.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Anyone seen this before?&nbsp; I cant afford to lose basically a full days sales like this.</P><P>&nbsp;</P> Wed, 05 Nov 2025 03:42:52 GMT JHBergman 2025-11-05T03:42:52Z https://community.squareup.com/t5/Payments-Troubleshooting/Refunds-from-prior-day-happening-but-no-one-is-refunding/m-p/823744#M65166 <P>We have about 50 transactions from a prior day that all just got refunded for no apparent reason.</P><P>&nbsp;</P><P>When I look at the details it says "accidental charge", but these are all valid sales that are refunding.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Anyone seen this before?&nbsp; I cant afford to lose basically a full days sales like this.</P><P>&nbsp;</P> Wed, 05 Nov 2025 03:42:52 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Refunds-from-prior-day-happening-but-no-one-is-refunding/m-p/823744#M65166 JHBergman 2025-11-05T03:42:52Z https://community.squareup.com/t5/Payments-Troubleshooting/Refunds-from-prior-day-happening-but-no-one-is-refunding/m-p/823789#M65174 <P>Great information!&nbsp; Thank you.</P><P>&nbsp;</P><P>Is there a way to block access to the system by device (phone) name?&nbsp; This looks like this was malicious activity.</P><P>&nbsp;</P><P>Do you know if it is possible to undo a refund?</P> Wed, 05 Nov 2025 15:31:54 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Refunds-from-prior-day-happening-but-no-one-is-refunding/m-p/823789#M65174 JHBergman 2025-11-05T15:31:54Z