thread Re: Dark Mode Removed from POS in Payments Troubleshooting

Dark Mode Removed from POS

codyoher — Sat, 20 Sep 2025 06:59:06 GMT

We recently updated our Square for Restaurants system with the beta program to run preauthorization bar tabs. However, when our POS reset it switched to light mode. I have closed out the app and gone back in, gone to the dashboard and toggled modes to light and back to dark, but no matter what the screen will not return to dark mode. Please help, as it is way too bright and it previously worked in dark mode without issue.

Re: Dark Mode Removed from POS

Headpinz — Sun, 02 Feb 2025 02:38:06 GMT

Same here. I suppose it should be reported as a possible beta bug.

Re: Dark Mode Removed from POS

maxpete — Sun, 02 Feb 2025 13:31:01 GMT

@Marco tagging for visibility!

Re: Dark Mode Removed from POS

Marco — Tue, 04 Feb 2025 15:56:08 GMT

Sorry for the delay y'all. Looking into this now.

@codyoher which device if not all is this happening to?

Re: Dark Mode Removed from POS

Davonte1417 — Tue, 04 Feb 2025 16:16:54 GMT

Howdy @Headpinz and @codyoher! Could you both email me a video of you toggling to dark mode and it still remaining in light mode? Please send it to betafeedback@squareup.com. Also, can you confirm that your iOS devices are fully up to date?

Re: Dark Mode Removed from POS

RobynR — Tue, 04 Feb 2025 18:20:32 GMT

Hey @codyoher, thanks for pointing this out. That's what our beta program is all about.

Welcome to the community!!

Re: Dark Mode Removed from POS

AcadianPOS — Mon, 24 Mar 2025 15:40:24 GMT

Davonte, I just signed up with Square for Restaurants and can confirm dark mode is no where to be found. This is on a 10.9 Ipad with the new stand. I also don't have an option in checkout for "Appearance". Did they take this feature away? It's much needed IMO.

Re: Dark Mode Removed from POS

Davonte1417 — Mon, 24 Mar 2025 20:32:16 GMT

Hi @AcadianPOS ! On iOS, it depends on what your iPad's system theme is set to. To enable Dark Mode on your iPad, go to Settings > Display & Brightness and select "Dark." Let me know if that helps!

Re: Dark Mode Removed from POS

TavernLOZ — Sat, 29 Mar 2025 00:33:51 GMT

That is the answer - update in the iPad system! Finally!

Re: Dark Mode Removed from POS

KrisTM — Fri, 11 Apr 2025 23:24:18 GMT

We have our iPad set to light mode but the customer screen (after card payment) is always dark and guests cannot read the screen in sunlight. Did we miss something in setup on this new system or is this the unchangeable default?

Re: Dark Mode Removed from POS

TheDayHiker — Thu, 23 Oct 2025 20:48:36 GMT

I have a Square POS system, and after the last update the screen on my side when it says what changed to give is just black and white, which is very hard for me to read. How do I go back to the old view? I cannot find any toggles or controls related to screen colors.