thread Re: Payment notifications going to previous account owner in Payments Troubleshooting https://community.squareup.com/t5/Payments-Troubleshooting/Payment-notifications-going-to-previous-account-owner/m-p/821158#M64773 <P>I am not seeing an option to delete this message but I did find another settings menu that had not been updated. I am no longer needing assistance with this.</P> Wed, 15 Oct 2025 02:23:25 GMT kiwanisclubhc 2025-10-15T02:23:25Z Payment notifications going to previous account owner https://community.squareup.com/t5/Payments-Troubleshooting/Payment-notifications-going-to-previous-account-owner/m-p/821156#M64772 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>I am the Treasurer for a club and had our square account transferred to me since I have been managing everything. When I took over I inputted all requested information so that I am registered as the owner with all of my contact information. Today we received an order but the notification went to the previous account owner. I have checked all my settings that I can find and as far as I can see my settings are correct. Any ideas on why someone else is receiving notifications when all the contact information is listed for me?</P> Wed, 15 Oct 2025 02:21:47 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Payment-notifications-going-to-previous-account-owner/m-p/821156#M64772 kiwanisclubhc 2025-10-15T02:21:47Z Re: Payment notifications going to previous account owner https://community.squareup.com/t5/Payments-Troubleshooting/Payment-notifications-going-to-previous-account-owner/m-p/821158#M64773 <P>I am not seeing an option to delete this message but I did find another settings menu that had not been updated. I am no longer needing assistance with this.</P> Wed, 15 Oct 2025 02:23:25 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Payment-notifications-going-to-previous-account-owner/m-p/821158#M64773 kiwanisclubhc 2025-10-15T02:23:25Z