thread Re: Google Pixel Pro 9 in Payments Troubleshooting

Google Pixel Pro 9

FoDeLeMeNt — Mon, 29 Sep 2025 22:12:24 GMT

Hello,

I have a Google Pixel 9 Pro. It has been working fine for almost a year now, but suddenly tap to pay is not working. I verify my NFC is working but using it to buy something at a store, I then went into the Amex app, and used the option to "verify a card" which has you tap your Amex card to the back of your phone to make sure it's valid, and that works right away. So I know my NFC is functional.... I ensured developer options were disabled, I reinstalled the app, I ensured android was up to date (16) and I restarted my Pixel a bunch of times.

Is there anything else I can do?

Re: Google Pixel Pro 9

Minion — Mon, 29 Sep 2025 23:14:44 GMT

Welcome @FoDeLeMeNt

Have you tried clearing the cache/storage from google play services along with the square app again? Also try disabling and re-enabling nfc payments and see if that works.

Re: Google Pixel Pro 9

FoDeLeMeNt — Tue, 30 Sep 2025 02:40:23 GMT

Hello,

I just tried this and it sadly did not work. I have a ticket open now because square couldn't figure it out either. 😞

Re: Google Pixel Pro 9

Minion — Tue, 30 Sep 2025 09:19:15 GMT

@FoDeLeMeNt wrote:
Hello,

I just tried this and it sadly did not work. I have a ticket open now because square couldn't figure it out either. 😞

Bummer, sorry to hear that. This is actually the 2nd post in 10 days with a Pixel phone that I've seen having issues. (I have the 8pro and 6) no issues here, but Google also likes to break things with updates as well.

Keep us posted when you can if you don't mind!

Re: Google Pixel Pro 9

FoDeLeMeNt — Tue, 30 Sep 2025 14:57:07 GMT

I have a the Pro Fold 9, and I was told that is not on the compatibility list so there is nothing they can do to fix it (Which is weird because it was working for almost a full year). The chase POS app also does not work with tap to pay on android but they offered a external card reader that will work for $100 so I just ordered that instead.

😞