Live Q&A: Ask us anything about verifying your identity for your Square account!

tranguyen — Mon, 22 Sep 2025 05:20:43 GMT

Hello Seller Community!

To allow your business to accept card payments, Square is required to perform a series of checks to verify your identity and your business. As your business evolves, we also need to stay up to date to provide you the best financial services. We strive to make it fast and easy while fulfilling our regulatory and payment network obligations.

With that, we want to hear from you:

What do you think of our payment onboarding experience?
What suggestions would you give to improve the experience?

On Monday, April 24, we'll welcome @laylaliang and @lanj from the Trusted Identity team for a question & answer session! Their team is eager to learn about how they can help you get started quickly as well as answer any questions you may have.

To participate in this discussion, post your questions and feedback below in advance, and be on the lookout for a "Best Answer" summary post that covers the main takeaways from this discussion. We look forward to hearing from you.

We're unable to share account-specific details within our online forums, though information on your experience will be helpful as we continue to make improvements. For account questions, please contact the Customer Success team directly.

thread Live Q&A: Ask us anything about verifying your identity for your Square account! in Payments Troubleshooting

Live Q&A: Ask us anything about verifying your identity for your Square account!