thread I'm not receiving transactional emails from Square in Payments Troubleshooting

I'm not receiving transactional emails from Square

Pm-4u — Sun, 21 Sep 2025 17:49:33 GMT

The title of this thread was updated from its original title: “No email”

I’ve been receving payments and i’ve been sending invoices to customers and I don’t receive no email from Square with none of this activities for the last 4 days.

Re: I'm not receiving transactional emails from Square

Helen — Sat, 13 Jan 2018 22:37:17 GMT

@Pm-4u Our engineers are aware of an issue that prevented some transactional emails and communications from Square from being delivered.

I've escalated this to our Support team and they'll will reset your account to make sure you receive emails again. You'll receive an email confirming this very soon!

I'm sorry for any concern this has caused. In the meantime you can confirm your payments from the Transactions section of the app or your online Square Dashboard.

Re: I'm not receiving transactional emails from Square

ichorrofong — Thu, 21 Sep 2023 15:36:33 GMT

Please Helen, I'm having same issue. Not receiving any emails from Square