thread Having trouble processing visa debit in Payments Troubleshooting

Having trouble processing visa debit

Startwellness — Sun, 21 Sep 2025 17:49:03 GMT

Hello,

I just had trouble accepting debit from a customer. She had one of those debit cards that is a visa debit. I had trouble with accepting debits card like this in the past.

The first time she used it with me, it worked fine but today it didn't allow her. I used the tap option and the chip reader, both didnt allow me. Anyone havr any idea?

Thanks

Re: Having trouble processing visa debit

VanKalkerFarms — Mon, 22 Jan 2018 03:06:01 GMT

what do you mean it didn't allow you? what response did you get in the app, declined, unsupported, something else?

Re: Having trouble processing visa debit

VanKalkerFarms — Mon, 22 Jan 2018 05:36:22 GMT

I see now that you may be in Canada, and debit only works with tap and it must me and interac debit card.

Re: Having trouble processing visa debit

VanKalkerFarms — Mon, 22 Jan 2018 05:37:45 GMT

see this post. https://www.sellercommunity.com/t5/Using-Square/Does-Square-accept-Canadian-Debit-cards/m-p/51875#M107