thread Re: Print Categories in Payments Troubleshooting

Print Categories

JPWilkinson — Sun, 21 Sep 2025 17:44:44 GMT

The images shown for the User Guide for printing to multiple printers - does not show how to add the categories that should print to that printer... I wonder if this is still possible?

Also - there should be a printers function on the dashboard to set what categories print to what printer - instead of having to do this on the iPad...

Re: Print Categories

Helen — Tue, 29 May 2018 15:34:07 GMT

@JPWilkinson Yes the feature to include categories is still available. It's a step just before the one described in the Support Center article about printing order tickets. I'll add a screenshot here as soon as I can!

Re: Print Categories

JPWilkinson — Tue, 29 May 2018 20:53:34 GMT

@Helen

When we tried to do this - there was no option for picking Categories - at any step - which is why I was asking if it is still available...

Re: Print Categories

Helen — Tue, 29 May 2018 22:04:16 GMT

The steps to print by category and send specific items to a designated printer are as follows:

Navigate to the Settings section of the POS app on your iPad > tap Printers.
Tap on the name of the printer and toggle Order Tickets on:
Scroll down and under the section called Include on Ticket, use the toggles to select which categories should be printed at this printer.

Re: Print Categories

JPWilkinson — Wed, 30 May 2018 01:39:04 GMT

Great! Now I just need a WiFi printer! LOL!

Can the receipt printer be shut off in Restaurant

Eagles3124 — Wed, 02 Jun 2021 00:44:15 GMT

We are a small bar with occasional restaurant service. We don't need or want a ticket printed every time we sell a bottle of beer or bag of tater chips. Is there a way to shut off printing for "general sales" or specific categories? We don't need to kill trees selling booze.

Re: Can the receipt printer be shut off in Restaurant

Seamus — Wed, 02 Jun 2021 01:10:14 GMT

Hey @Eagles3124,

I've moved your post to this thread, where @Helen has posted a step by step guide on how to set up categories to print/not print via your printer station!

Hope this helps, let me know if you have any questions 🙂

Re: Print Categories

Richardscot — Thu, 20 Oct 2022 17:16:34 GMT

Thanks for the complete guide, I have also try to download the image from a website, but unfortunately the image printed multiple times, now I will solve the issue.