https://community.squareup.com/t5/Payments-Troubleshooting/Customer-Satisfaction/m-p/100571#M63253 <P>When you're looking at the Feedback section in Customers, it defaults to only showing you feedback with comments. My bet is that you have received feedback with no comments. Click where it says "With Comments" and choose "All Feedback." You should see the non-commented feedback totaling the numbers on the bars.</P> Mon, 19 Nov 2018 21:07:19 GMT ryanwanner 2018-11-19T21:07:19Z https://community.squareup.com/t5/Payments-Troubleshooting/Customer-Satisfaction/m-p/100532#M63252 <P>I'm looking at my customer satisfaction graph in "Customers insight" and there are 4 lines that are blue and have the number "2" beside it. I was wondering if anyone knew what that meant? I haven't received any feedback from my customers yet.</P> Sun, 21 Sep 2025 17:40:59 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Customer-Satisfaction/m-p/100532#M63252 CuatroCoffee 2025-09-21T17:40:59Z https://community.squareup.com/t5/Payments-Troubleshooting/Customer-Satisfaction/m-p/100571#M63253 <P>When you're looking at the Feedback section in Customers, it defaults to only showing you feedback with comments. My bet is that you have received feedback with no comments. Click where it says "With Comments" and choose "All Feedback." You should see the non-commented feedback totaling the numbers on the bars.</P> Mon, 19 Nov 2018 21:07:19 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Customer-Satisfaction/m-p/100571#M63253 ryanwanner 2018-11-19T21:07:19Z