Can the receipt's language be based on client's preference

Lamothe_j — Sun, 21 Sep 2025 17:39:30 GMT

We are in a bilingual state. All of the receipts are sent in French. Some clients are anglophone. Can we send recepits based on client's preference? Or do we have to create another location , have it in english and move the anglophone clients in the new location?

Re: Can the receipt's language be based on client's preference

Helen — Sat, 19 Jan 2019 16:54:56 GMT

Hello @Lamothe_j. Currently, receipt language is determined by your Square account or location settings. If you have multiple locations then yes, it would be a good idea to set one to French and the other to English.

In the meantime I'll share your request for the receipt language to be determined by the client with the Receipts team. I understand how important this is in bilngual states.

thread Re: Can the receipt's language be based on client's preference in Payments Troubleshooting

Can the receipt's language be based on client's preference

Re: Can the receipt's language be based on client's preference