thread How to edit email formats for store front notifications in Payments Troubleshooting

How to edit email formats for store front notifications

kricklewoodfarm — Sun, 21 Sep 2025 17:39:05 GMT

Hello, We are using the square store front for on line orders but I can't seem to locate any place to edit or modify the email notices going out to customers. For instance, it picks up our logo but the email has a drab grey box in the header which I would like to change. The wording on the notices are fine but it would be nice to be able to edit it a bit so it is more personal from our store.

This is our store front: https://squareup.com/store/kricklewoodfarm

Thanks in advance

Dale

Re: How to edit email formats for store front notifications

Helen — Tue, 29 Jan 2019 23:33:11 GMT

Hello @kricklewoodfarm! I'm afraid the formatting for the Square Online Store confirmation emails can't be edited but I absolutely understand why you'd like to customize it so it better suits your brand.

I don't have a timeline to share for when this might be available with Square's Online Store. For now, you could consider using one an eCommerce Partners for your online store. It looks like Weebly and WooCommerce offer the ability to edit confirmation emails, but there are several other partners that you could explore!