thread Re: add email address to receive reports etc in Payments Troubleshooting

add email address to receive reports etc

archiep — Sun, 21 Sep 2025 17:34:57 GMT

I want to add an email address to receive daily sales reports etc (so i don't have to forward them to bookkeeper)

Re: add email address to receive reports etc

ashc — Fri, 30 Aug 2019 17:03:09 GMT

Hi @archiep! Welcome to the Community.

At the time, there's not a way to add a secondary email address to receive the sales reports as we can only send them to the email address on file.

You can change the email on file to your bookkeeper's if that makes it easier for you to have all reports sent to him directly instead though!

To do so, you'd go to > Account & Settings > Personal Info and update the email from there on your online Dashboard.

How to change an email address for automated reports

VapeGen — Wed, 11 Mar 2020 20:27:20 GMT

We have daily reports sent to our bookkeeper.

She is going to use a different email address.

How can we change which email address the reports are being sent to?

Re: How to change an email address for automated reports

nika — Mon, 16 Mar 2020 20:53:45 GMT

Hey @VapeGen! Great to have you here in the Seller Community!

I merged your question over here so you can check out @ashc's answer above. The reports are sent to the main email on the account. You'll either have to give your bookkeeper access to that main email on the account, or you can probably set up her email address as a forwarding email address through your email provider's settings.

Hoping this helps you out. Don't be a stranger!

Re: How to change an email address for automated reports

VapeGen — Tue, 17 Mar 2020 16:40:02 GMT

See, this is the strange part. Her email is not our main account email.

We set it up when first started using square and can't find how we did it at all. Our main email is set as our email in square. No connection to the email that she uses.