thread Re: How do I move an invoice to another location? in Payments Troubleshooting

How do I move an invoce to another location?

Chefjuanpi — Sun, 21 Sep 2025 17:34:21 GMT

Hi,

I has a hard time figured how create an invoice in the right location using the online dashboard.

I figured but a little late. I have many invoices created in the wrong location, causing a mess in my inventory.

Exist a way to move the invoice to the right location?

I not like the idea to delete the invoice and recreate because they were already send, some are processing, some already paid and they appears in our customers profile.

I think delete the invoice in the wrong location and recreate them in the goodone can cause disconfort to my customers

do someone a better idea?

Best

Juan Pablo

Re: How do I move an invoce to another location?

isabelle — Fri, 18 Oct 2019 01:21:31 GMT

Hey @Chefjuanpi!

It isn't possible to change the location of an Invoice after is has been sent to your customer, or after it has been paid by your customer. Sorry about that.

I would suggest that you could refund the payments, and then send your customers invoices from the correct location and have them pay again, but I realize that's not an ideal option. It sounds like you have a good handle on the process now, but please reply back in this thread if you have any additional questions.

Re: How do I move an invoice to another location?

charlestonglow — Thu, 27 Feb 2020 17:03:53 GMT

is i possible to move an invoice to another location if the next invoice scheduled has not been sent yet?

Re: How do I move an invoice to another location?

AshleyK — Fri, 28 Feb 2020 16:33:23 GMT

Hi @charlestonglow this is a great question! However; the ability to move invoices from one location to another is still a feature request. The only workaround for this will be to stop the series/initial invoice and create another invoice in the location it is designated for.

I hope this helps, but please let me know if you have any other questions. 🙂

Re: How do I move an invoice to another location?

lifecoachk11 — Mon, 17 Oct 2022 00:54:37 GMT

I know it’s been a couple of years for this request. Any update?