thread Locked out of Square Terminal? in Payments Troubleshooting

Locked out of Square Terminal?

ONCALLPSI — Sun, 21 Sep 2025 17:29:47 GMT

[The title of this thread has been edited from the original: Square terminal is locked out]

Powered off terminal, turned back on, requires 4 digit passcode. I entered what I thought was my passcode, and nothing. Can not unlock terminal. So I deleted account, and am trying this all over again. How do I reset the terminal that’s locked

Locked out of square terminal

ONCALLPSI — Thu, 30 Apr 2020 22:41:10 GMT

Powered down terminal, restarted and entered what I thought was my passcode, no wifi, and now locked out. What do I do now? I deleted my account and started over. Terminal still locked out, how do I reset it?

Re: Locked out of square terminal

isabelle — Wed, 06 May 2020 16:20:47 GMT

Hey @ONCALLPSI-

Thanks for posting in the Seller Community. Sorry to hear about this.

You should be able to view and/or your owner passcode here, and reset any team members passcodes from here. If you're still unable to log into your Square Terminal, please contact us.