thread Re: Square Credit Card in Payments Troubleshooting

Square Credit Card

hbconley — Sat, 20 Sep 2025 06:42:33 GMT

I have a square credit card and this is the second time this has happened. I was under the impression that in order to avoid interest each month you could pay your full statement balance which I have been doing. A couple months ago the app and the website had conflicted info and it has happened again this month. The app has me automatically paying the statement balance but the website has me automatically paying the statement balance plus $500 I had spent at the beginning of the month. I have contacted square but they have not been very helpful.

Re: Square Credit Card

nika — Tue, 27 May 2025 20:05:26 GMT

Hey there @hbconley . I've got someone from our product team looking into this for you. I'll report back once I hear from them. Sorry it's been tough to get help. 😖

Re: Square Credit Card

hbconley — Tue, 27 May 2025 21:26:11 GMT

thank you

Re: Square Credit Card

hbconley — Sat, 31 May 2025 01:30:20 GMT

Any word on this? I have not heard back from Square despite numerous messages. I received an email tonite of the amount due on 6/6 which is NOT the statement balance.

Re: Square Credit Card

hbconley — Sat, 31 May 2025 01:34:55 GMT

Re: Square Credit Card

hbconley — Sat, 31 May 2025 01:46:53 GMT

I think I figured out the issue. On the statement there is a payment on 5/9 that says pending even though it is not pending. How can I speak to someone at Square prior to this auto pay on 6/6?