thread Re: Show location in Payments Troubleshooting

Can I include my location in the confirmation email or text sent to my customers?

Lashwithmi — Sun, 21 Sep 2025 17:27:24 GMT

The title of this post has been edited from the original: Show location

Is there any way for my to include my location in the confirmation email or text. I don’t want it to show up on the website right away but after the clients book then I would like to send them my location. Do I have to do this manually or is there a way to incorporate it into the confirmation text or email.

Re: Show location

Valentina — Sun, 14 Jun 2020 00:26:34 GMT

While text message notifications can't be customized at this time, you can fully customize your notification email content on this page of your Square Dashboard, @Lashwithmi.

Once you're here, scroll down until you see the Email Notification Customization section. You can click any of the prompts on the left-hand side of the page. Once you select a prompt, you can type anything you'd like into the space on the right-hand side. I hope this helps!

Re: Show location

Lizsarbo — Wed, 03 Feb 2021 04:41:34 GMT

Is there any plan to allow us to customise the text confirmation too? I would like to include a link to a jot form when i confirm the appointment time. Is this possible?

Re: Show location

ashc — Wed, 03 Feb 2021 12:24:16 GMT

Hi @Lizsarbo,

Thanks for your added input on this feature request!

I don't have a timeline on when this will be available but I would encourage you to check out our Beta Community to join and potentially get access to new features first when we test them out.