thread Re: Ending versus closing the cash drawer in Payments Troubleshooting

What is the difference between ending and closing the cash drawer?

HBry — Sun, 21 Sep 2025 17:20:06 GMT

[The title of this thread has been edited from the original: Ending versus closing the cash drawer]

I am not clear on the difference between ending a cash drawer and closing a cash drawer. All I see in the help files is that those actions are not the same. Can anyone explain these concepts to me? Thanks.

Re: Ending versus closing the cash drawer

Alex_ — Wed, 23 Sep 2020 00:13:00 GMT

Hello @HBry

Thank you for posting in the Seller Community.

When closing a cash drawer, you are recording the actual amount when ending the drawer. Ending a cash drawer is simply clicking “End Drawer” and prevents you from taking payments.

Please check out this article for more information, and let us know if you have any other questions.