thread Re: Square Online Access in Payments Troubleshooting

Square Online Access

Nick_T — Sun, 21 Sep 2025 17:16:37 GMT

Hello,

I have an issue accessing Square Online. The client stated that I was given full team members' permission but I still can't access Square Online to edit a website. I wonder if there are any issues on the Square Side as well?

Re: Square Online Access

ashc — Wed, 04 Nov 2020 14:17:46 GMT

Hey @Nick_T,

This looks like it could be a browser issue.

Have you tried again on another browser?

Re: Square Online Access

Nick_T — Wed, 04 Nov 2020 14:18:45 GMT

Yes, it didn't work either. Some of my colleagues face the same issue with the Square Online Access,

Re: Square Online Access

ashc — Wed, 04 Nov 2020 14:23:01 GMT

@Nick_T It'd be best to have your client contact us directly so we can make sure you're set up in their Dashboard correctly to have this access.

They can reach our direct CS team here. The Seller Community is more aimed for seller to seller conversation so it's best to contact direct CS for the fastest help.