thread Re: Does Receipt Search work in Canada? in Payments Troubleshooting

Does Receipt Search work in Canada?

mkarst — Sun, 21 Sep 2025 17:15:43 GMT

I'm trying to use the Receipt Search tool on the Square website but it seems to only accept US zip codes. Is there some way to search for receipts using Canadian postal codes? Trying to use this tool here: https://squareup.com/receipts

Thanks.

Re: Does Receipt Search work in Canada?

JustinC — Wed, 18 Nov 2020 19:17:13 GMT

Hmm, good question. I believe so. When you try entering the Postal code, do you get an error message?

Re: Does Receipt Search work in Canada?

mkarst — Wed, 18 Nov 2020 21:05:12 GMT

The receipt search doesn't work in Canada. Already confirmed it with customer support. The error you get is that you've used an invalid zip code (if you enter a Canadian postal code). It seems like a very easy and valuable thing to do for Canada, especially since it already works in the US. I don't know why Square overlooked this simple tool.

Re: Does Receipt Search work in Canada?

JustinC — Wed, 18 Nov 2020 21:13:31 GMT

Yikes, sorry to hear. I'll def pass your feedback up to the Product Team. Seems like an oversight. Thanks for letting us know!