thread Re: Invalid Card Type in Payments Troubleshooting

Invalid Card Type

MeCharge — Sun, 21 Sep 2025 17:15:38 GMT

I am making a manual payment entry with a Visa card.
I have double checked the number, expiry date, and security code but when I enter it I get a message

”invalid card type” and I can’t process the payment.

i used the exact card two weeks again and it worked. What’s going on?

Re: Invalid Card Type

PandaBearRental — Tue, 17 Nov 2020 03:51:09 GMT

Have you tried calling Visa?

Or the bank or institution that issued the card?

Just a thought,

~Panda Bear Rentals~

Re: Invalid Card Type

MeCharge — Tue, 17 Nov 2020 04:06:07 GMT

I spoke with my client and she was using it today with other merchants so the card is good. Just wondering why Square won’t accept it?

Re: Invalid Card Type

ashc — Tue, 17 Nov 2020 13:22:23 GMT

Hey @MeCharge,

Did you see the card yourself to make sure the numbers match the card or did the customer send you the numbers?

I've seen this happen when customers typo a number before. Also, do you know what kind of card it is?

It'd be easier for our direct CS team to take a look since we don't have access to account specifics here from the Community but I'm happy to try and help.

Re: Invalid Card Type

MeCharge — Wed, 18 Nov 2020 04:14:31 GMT

I successfully charged with the exact same card at the end of October.