thread Appointments - multiple locations but different email confirmation wording needed in Payments Troubleshooting

Appointments - multiple locations but different email confirmation wording needed

hayleyM — Sun, 21 Sep 2025 17:13:24 GMT

How do I set up different email confirmation and reminder email wordings. I want completely different instructions sent out for each location. When I change it in one location, it changes it for all?

Re: Appointments - multiple locations but different email confirmation wording needed

isabelle — Mon, 14 Dec 2020 19:39:35 GMT

Hey @hayleyM! 🌟

Currently, the notifications will be the same for all locations. It's currently a feature request that our Product Teams are aware of to have these be separate.

A suggestion would be to have any location specific info listed in each locations' bio.

I'll definitely update this thread if anything changes.

Re: Appointments - multiple locations but different email confirmation wording needed

hayleyM — Mon, 14 Dec 2020 19:59:23 GMT

Thanks Isabelle. The services offered at each location are completely different and guests must read these instructions. One location books Zoom appointments, the other on location visits. Customers need specific instructions catered for each location - different messages for each set of email reminders.

So yes, if they can be separated it would make things WAY clearer for our customers!