thread Re: Appointment App Not Scrolling to New Month in Payments Troubleshooting

Appointment App Not Scrolling to New Month

Catriona — Sun, 21 Sep 2025 17:10:18 GMT

I've seen a number of complaints on the App store and a request to post this here, so I will post it. In the most recent update of the appointments app, when you scroll through the calendar it stays 'stuck' on the current month (or whatever month you've chosen). If you aren't careful, you might not notice. This has resulted in scheduling errors for myself and others, based on what I've seen.

Re: Appointment App Not Scrolling to New Month

Joe — Wed, 03 Feb 2021 12:55:18 GMT

Hi there, @Catriona 👋 Thanks for reaching out and flagging this over to us here on the Seller Community. This sounds strange and frustrating, indeed. We also appreciate you writing an app-review, as well! Pro move.

This is the first that I am hearing of this specific scrolling issue. We'd love to take a deeper dive into this with you and get some hands-on visibility. Are you able to post a video or screen-recording of the issue in action?

If not, we may need you to reach out to our Support Team directly, this could also expedite the troubleshooting process.

Re: Appointment App Not Scrolling to New Month

Catriona — Wed, 03 Feb 2021 19:52:26 GMT

This video has been deleted

(view in My Videos)

Re: Appointment App Not Scrolling to New Month

Catriona — Wed, 03 Feb 2021 19:53:30 GMT

There is the screen recording. I hope that is helpful. Pay attention to the month at the top of the calendar, which does not change with the swipe.

Re: Appointment App Not Scrolling to New Month

Joe — Thu, 04 Feb 2021 13:58:44 GMT

Hmmmmm... it looks like the video isn't loading for us here on our side. Would you mind trying one more time, @Catriona?

Re: Appointment App Not Scrolling to New Month

Catriona — Thu, 04 Feb 2021 15:37:45 GMT

(view in My Videos)