https://community.squareup.com/t5/Payments-Troubleshooting/How-to-check-on-status-of-technical-issue/m-p/260716#M61603 <P>Sorry you haven't heard back <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/361517">@lg7</a>. Our phone lines are open M-F from 6am-6pm PST.&nbsp;<A href="https://www.sellercommunity.com/t5/Using-Square/How-do-I-contact-Square-Support/td-p/205492" target="_blank">Here are the instructions for how you can contact them</A>&nbsp;so you can get an update.</P> Sat, 03 Apr 2021 21:35:16 GMT nika 2021-04-03T21:35:16Z https://community.squareup.com/t5/Payments-Troubleshooting/How-to-check-on-status-of-technical-issue/m-p/260714#M61602 <P>I contacted Technical Support a little over a week ago. I was told that there was a glitch with Square that was not permitting me to save an event in Square to my Items Library, which I then wished to make a featured event and publish. I was told that it would be fixed in one day. It has now been 8 days. I was not provided with a contact number, nor a code with which to follow up. What is the best way to obtain an update?</P> Sun, 21 Sep 2025 17:07:01 GMT https://community.squareup.com/t5/Payments-Troubleshooting/How-to-check-on-status-of-technical-issue/m-p/260714#M61602 lg7 2025-09-21T17:07:01Z https://community.squareup.com/t5/Payments-Troubleshooting/How-to-check-on-status-of-technical-issue/m-p/260716#M61603 <P>Sorry you haven't heard back <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/361517">@lg7</a>. Our phone lines are open M-F from 6am-6pm PST.&nbsp;<A href="https://www.sellercommunity.com/t5/Using-Square/How-do-I-contact-Square-Support/td-p/205492" target="_blank">Here are the instructions for how you can contact them</A>&nbsp;so you can get an update.</P> Sat, 03 Apr 2021 21:35:16 GMT https://community.squareup.com/t5/Payments-Troubleshooting/How-to-check-on-status-of-technical-issue/m-p/260716#M61603 nika 2021-04-03T21:35:16Z