Unavailable items keep appearing on website

Crystal72 — Sun, 21 Sep 2025 17:05:12 GMT

I've been trying to figure out why every time I go to edit my Square website, the items that I have previously marked as unavailable, keep transferring over from my Square system. Is there a way to stop this from happening? I have Christmas items that I don't want on my site, but I also don't want to delete from my inventory as I can sell them next year at my store. So far this is very frustrating. I have gone back and done it several times in different ways (from POS, from the bulk editor) with the same outcome. Any help would be greatly appreciated.

Thanks,

Crystal

Re: Unavailable items keep appearing on website

isabelle — Tue, 04 May 2021 16:49:24 GMT

Hey @Crystal72! ✨

Thanks for posting in the Seller Community.

It sounds like you're referring to sync issues across your POS and Square Online site. Have you taken a look at this article that goes into a bit more detail on what does or doesn't sync? It may help you adjust your settings to ensure that the items you only want to sell in-store remain there.

thread Re: Unavailable items keep appearing on website in Payments Troubleshooting

Unavailable items keep appearing on website

Re: Unavailable items keep appearing on website