thread Re: We have items on consignment in our shop, when they sell we pay the artist a percentage of th... in Payments Troubleshooting

Revert Stock Addition

Velo — Sun, 21 Sep 2025 16:59:00 GMT

Hello!
I need to remove an item from the stock as this item will not be sold, but will instead be used internally for testing purpose (a bicycle helmet). This is a Formation expense and that would be updated accordingly in my accounting software.

This item was received through a Purchase Order. I cannot revert the "receival" for that item. I cannot go into the stock History for this either, and I cannot change the cost of the item received to put it to zero.

The only options are to recount, mark as Lost or Damaged, which will move the quantity from 1 to zero and a the cost to the COGS report. That doesn't work from an accounting point of view as the expense will be the cost of a good sold, and I can't also add it as a Formation on the accounting side; it would be counted twice at the end of the year.

So is there a way to truly revert the addition of something to the stock as if it actually never happened?

Thanks!

Re: Revert Stock Addition

sayra — Sun, 05 Dec 2021 22:25:08 GMT

Hey @Velo,

Great question! At this time, we don’t have a way to revert the addition of an item in the stock settings as if it never happened. As mentioned here, the only options available at this time are damage, theft, loss, stock received, restock return, or Inventory re-count.

If these settings change in the future we will make sure to let you know.

Have a good day.

We have items on consignment in our shop, when they sell we pay the artist a percentage of the sale.

FCSTC — Sun, 02 Jan 2022 19:41:49 GMT

How do I record an item that was damaged by us, so that it is considered sold and we pay the artist for that item?

Re: We have items on consignment in our shop, when they sell we pay the artist a percentage of th...

Kassi_ — Thu, 06 Jan 2022 18:26:59 GMT

Welcome to the Community, @FCSTC -

I moved your post over to a Canadian thread where there are some steps for marking inventory as damage, etc.

This would be the only option to reduce the inventory for your shop. You would have to pay those vendors outside of Square since there isn't a feature like that available.

I am happy to send this over to our Product Team as a Feature Request.

Thank you!

Re: We have items on consignment in our shop, when they sell we pay the artist a percentage of th...

FCSTC — Sun, 09 Jan 2022 20:56:47 GMT

Thanks for the reply. I suspected as much.