thread my invoice is displaying the wrong email in Payments Troubleshooting

my invoice is displaying the wrong email

htwtbc — Sun, 21 Sep 2025 16:54:00 GMT

my invoice is displaying my old email address.

I have updated my email in "account and settings", but my invoice still displays my old email.

I tried to edit my invoice, but I don't see where to update my email.

does anyone know?

thanks

Re: my invoice is displaying the wrong email

TJ2 — Tue, 05 Apr 2022 15:36:45 GMT

This is a fault in Squareup. You can send a carbon copy on the invoice. There is a space to add an additional email. Alternatively, you can "duplicate" said invoice and fill the client's updated information, and cancel the old invoice.