https://community.squareup.com/t5/Payments-Troubleshooting/Email-Collection-under-Customers-is-missng/m-p/386421#M60940 <P>Hello..."email collection" is missing on our account...<BR /><BR /></P><P>(Customers --&gt; Settings --&gt; Email Collection")</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BistroSupport_0-1660006641549.png" style="width: 400px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/24183iE15FEA0395B9732C/image-size/medium?v=v2&amp;px=400" role="button" title="BistroSupport_0-1660006641549.png" alt="BistroSupport_0-1660006641549.png" /></span></P><P>I've logged in as myself (with "Team Permissions") and as the owner (with full Admin permissions) and it does not show.<BR /><BR />Thoughts?</P><P><BR /><BR /></P> Sun, 21 Sep 2025 16:49:44 GMT BistroSupport 2025-09-21T16:49:44Z https://community.squareup.com/t5/Payments-Troubleshooting/Email-Collection-under-Customers-is-missng/m-p/386421#M60940 <P>Hello..."email collection" is missing on our account...<BR /><BR /></P><P>(Customers --&gt; Settings --&gt; Email Collection")</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BistroSupport_0-1660006641549.png" style="width: 400px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/24183iE15FEA0395B9732C/image-size/medium?v=v2&amp;px=400" role="button" title="BistroSupport_0-1660006641549.png" alt="BistroSupport_0-1660006641549.png" /></span></P><P>I've logged in as myself (with "Team Permissions") and as the owner (with full Admin permissions) and it does not show.<BR /><BR />Thoughts?</P><P><BR /><BR /></P> Sun, 21 Sep 2025 16:49:44 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Email-Collection-under-Customers-is-missng/m-p/386421#M60940 BistroSupport 2025-09-21T16:49:44Z https://community.squareup.com/t5/Payments-Troubleshooting/Email-Collection-under-Customers-is-missng/m-p/386589#M60941 <P>UPDATE:&nbsp; Spoke w/ support and they advised that b/c our business is in Canada, this feature is not available?????</P><P><BR /><A href="https://www.youtube.com/watch?v=dsw6eRHfusk&amp;t=105s&amp;ab_channel=Square" target="_blank">https://www.youtube.com/watch?v=dsw6eRHfusk&amp;t=105s&amp;ab_channel=Square</A></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BistroSupport_1-1660072528273.png" style="width: 400px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/24213i3DA6E067212D1503/image-size/medium?v=v2&amp;px=400" role="button" title="BistroSupport_1-1660072528273.png" alt="BistroSupport_1-1660072528273.png" /></span></P><P><BR />Can someone explain how/why "email collection" not available under Customers/Directory but IS available under "Marketing" (see screen shot below)???<BR /><BR /></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BistroSupport_2-1660072626666.png" style="width: 400px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/24214i034F471DF1B2FB8A/image-size/medium?v=v2&amp;px=400" role="button" title="BistroSupport_2-1660072626666.png" alt="BistroSupport_2-1660072626666.png" /></span></P><P><BR />Further more, IF we did use the link from the marketing section (above) it results in a page that is completely off brand that cannot be customized AND produces and error when I test it (below).<BR /><BR /></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BistroSupport_3-1660072838008.png" style="width: 400px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/24215i54FA3150CF38BEB4/image-size/medium?v=v2&amp;px=400" role="button" title="BistroSupport_3-1660072838008.png" alt="BistroSupport_3-1660072838008.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 09 Aug 2022 19:21:59 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Email-Collection-under-Customers-is-missng/m-p/386589#M60941 BistroSupport 2022-08-09T19:21:59Z