thread My scanned items on square retail don’t work on square point of sale in Payments Troubleshooting https://community.squareup.com/t5/Payments-Troubleshooting/My-scanned-items-on-square-retail-don-t-work-on-square-point-of/m-p/648782#M60693 <P>I have put many barcodes into the square for retail and they work perfectly with my socket scanner. When I try to scan these same items in my square point of sale app, they come up as unknown.&nbsp;<BR /><BR /></P> <P>is this function not possible? All my inventory has transferred over into the ps from the retail but for some reason they won’t scan in the point of sale.&nbsp;</P> Sun, 21 Sep 2025 16:42:46 GMT Quiltinthings 2025-09-21T16:42:46Z My scanned items on square retail don’t work on square point of sale https://community.squareup.com/t5/Payments-Troubleshooting/My-scanned-items-on-square-retail-don-t-work-on-square-point-of/m-p/648782#M60693 <P>I have put many barcodes into the square for retail and they work perfectly with my socket scanner. When I try to scan these same items in my square point of sale app, they come up as unknown.&nbsp;<BR /><BR /></P> <P>is this function not possible? All my inventory has transferred over into the ps from the retail but for some reason they won’t scan in the point of sale.&nbsp;</P> Sun, 21 Sep 2025 16:42:46 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-scanned-items-on-square-retail-don-t-work-on-square-point-of/m-p/648782#M60693 Quiltinthings 2025-09-21T16:42:46Z Re: My scanned items on square retail don’t work on square point of sale https://community.squareup.com/t5/Payments-Troubleshooting/My-scanned-items-on-square-retail-don-t-work-on-square-point-of/m-p/649117#M60694 <P>Hello <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/598969">@Quiltinthings</a></SPAN> Welcome to The Seller Community! I am sorry you are having some issues scanning. To confirm you are the items show up perfectly in Square Retail but when you scan with the socket scanner it shows unknown? Can you provide a picture of the error message?&nbsp;</P> Sun, 02 Apr 2023 19:19:20 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-scanned-items-on-square-retail-don-t-work-on-square-point-of/m-p/649117#M60694 MayaP 2023-04-02T19:19:20Z