thread Need a way to send a pdf with an item! in Payments Troubleshooting

Need a way to send a pdf with an item!

amyjones2277 — Sun, 21 Sep 2025 16:42:25 GMT

Hi! I desperately need a way to send an automatic pdf download to my clients when they purchase one of my items through square. At the moment, I have to manually email them the item. There needs to be a way to automatically send the purchased pdf immediately as many other platforms have.

Thanks!

Re: Need a way to send a pdf with an item!

Davewaterfront1 — Thu, 06 Apr 2023 15:12:37 GMT

Great question. I need the same option. As far as I know, it isn't an option.

Re: Need a way to send a pdf with an item!

JJ_ — Sat, 08 Apr 2023 13:33:59 GMT

Hello there @amyjones2277 and @Davewaterfront1

Thanks so much for this Request. In order to appropriately send these to our product teams we’d love it if you'd submit this request on our Ideate page for Square Online. Our team monitors these boards and we triage them to measure needs. You can search the boards to see if this has been requested before and add your use case if so!

P.S. Welcome to the Seller Community