thread URGENT! coupon code not working in Payments Troubleshooting

URGENT! coupon code not working

lmcwriter — Sun, 21 Sep 2025 16:34:55 GMT

Hello,

I've set up a discount code for an item through my dashboard (Items -- Discounts). I'm selling this item by providing a payment link and NOT through Square Online.

But the discount code is not working. When I enter it I get the message LOVE2WRITE does not match a valid voucher code.

This is going on sale tomorrow so please help!

Re: URGENT! coupon code not working

Kassi_ — Wed, 22 May 2024 14:22:50 GMT

Hey there, @lmcwriter -

Since you're not using Square Online for this particular sale and using a payment link instead, you will need to use a coupon code for it work.

Check out this thread from our US Seller Community with more information on how to get it set up for your upcoming sale.

Please let me know if you have any other questions, I am happy to help!