Square keeps sending appointment notifications to old email.

lasherialounge — Sun, 21 Sep 2025 16:34:47 GMT

So I changed my email address on my square account to my business email address everywhere, including my sign-in email is also my updated business email address but for some reason I keep receiving all booked appointment confirmation emails at my old email address. I am unable to fix this issue. Can someone help me? Thank you

Re: Square keeps sending appointment notifications to old email.

Breffni — Wed, 05 Jun 2024 10:13:43 GMT

Hi @lasherialounge, sorry to hear that you're running into this!

I would recommend checking your email address here in Location settings to ensure the correct email is enabled for the location where your appointments are registered.

If everything is correct there, I would suggest contacting our support team directly as it looks like we'll need to take a look at your account settings, which we would not have access to here in the Community.

I hope this helps!

thread Re: Square keeps sending appointment notifications to old email. in Payments Troubleshooting

Square keeps sending appointment notifications to old email.

Re: Square keeps sending appointment notifications to old email.