thread Re: Help! All appointments disappeared in Payments Troubleshooting

Help! All appointments disappeared

Brodi — Sun, 21 Sep 2025 16:33:01 GMT

So I had two locations both under my name so I decided to deactivate one but I guess I deactivated the wrong one because it got rid of ALL of my appointments and now I have no idea how to get them back! I reactivated the location but still nothing! I have clients for the next few months and now I have no idea who/ where they go 😞

Re: Help! All appointments disappeared

Lou8 — Wed, 04 Sep 2024 13:56:22 GMT

Hi @Brodi, I'm sorry to hear this happened to you.

I'm not entirely sure if there's a way to retrieve these appointments, but I've escalated this to the Appointments team, and I'll let you know as soon as I have an update. Hang tight !

Re: Help! All appointments disappeared

Lou8 — Thu, 05 Sep 2024 13:34:58 GMT

Thanks for your patience @Brodi ! It looks like our team will be able to help. I've sent you a private message to confirm some info.