https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-a-full-dollar-total-after-tip-giving-an-error-Total/m-p/793091#M60156 <P>I think I've found a bug? A transaction has a before tip amount that is not rounded, however with tip is a whole dollar amount, but I cannot complete the transaction with an error "Total amount must be rounded to the nearest 5-c" as seen below.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="error with whole dollar amount" style="width: 319px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/51015iAD4337C11E45D168/image-size/medium?v=v2&amp;px=400" role="button" title="Square Virtual Terminal.png" alt="error with whole dollar amount" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">error with whole dollar amount</span></span></P><P>But if I make a discount to make the pre tip total a rounded to nearest $0.05, then I can complete the transaction.</P><P>&nbsp;</P><P>why is this a thing? the total amount being tendered in cash in either scenario is a nearest $0.05 but the system won't let this?</P> Sun, 21 Sep 2025 16:28:32 GMT Syn-Sation-Hair 2025-09-21T16:28:32Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-a-full-dollar-total-after-tip-giving-an-error-Total/m-p/793091#M60156 <P>I think I've found a bug? A transaction has a before tip amount that is not rounded, however with tip is a whole dollar amount, but I cannot complete the transaction with an error "Total amount must be rounded to the nearest 5-c" as seen below.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="error with whole dollar amount" style="width: 319px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/51015iAD4337C11E45D168/image-size/medium?v=v2&amp;px=400" role="button" title="Square Virtual Terminal.png" alt="error with whole dollar amount" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">error with whole dollar amount</span></span></P><P>But if I make a discount to make the pre tip total a rounded to nearest $0.05, then I can complete the transaction.</P><P>&nbsp;</P><P>why is this a thing? the total amount being tendered in cash in either scenario is a nearest $0.05 but the system won't let this?</P> Sun, 21 Sep 2025 16:28:32 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-a-full-dollar-total-after-tip-giving-an-error-Total/m-p/793091#M60156 Syn-Sation-Hair 2025-09-21T16:28:32Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-a-full-dollar-total-after-tip-giving-an-error-Total/m-p/793093#M60157 <P>Forgot to post the workaround photo</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Square Virtual Terminal Fixed w_ pre tip total rounded.png" style="width: 320px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/51016i85817B2693157F03/image-size/medium?v=v2&amp;px=400" role="button" title="Square Virtual Terminal Fixed w_ pre tip total rounded.png" alt="Square Virtual Terminal Fixed w_ pre tip total rounded.png" /></span></P> Fri, 09 May 2025 00:56:44 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-a-full-dollar-total-after-tip-giving-an-error-Total/m-p/793093#M60157 Syn-Sation-Hair 2025-05-09T00:56:44Z