How to enable fulfilment for Square Online Checkout

RCT19 — Sun, 21 Sep 2025 16:10:45 GMT

So I’m trying to create a QR code checkout link for a Theatre programme: QR code goes in the programme and customers use this to pay for it.

The link itself works fine, but whenever I select any other fulfilment option other than Shipping, the product either goes out of stock or it says there is an error when you click the checkout button. When I include Shipping as a fulfilment option, an error pops up showing that we don’t delivery to that address.

Obviously we don’t ship the item as the customer already has it. How can I use this with PickUp or Self Serve fulfilment option without it causing an error?

The title of this thread has been edited from the original: Online Checkout Link Issue

Re: Online Checkout Link Issue

Breffni — Mon, 21 Mar 2022 17:40:22 GMT

Hi @RCT19, thanks for your post and welcome to the Seller Community 🙂

It sounds like the fulfilment options are not yet set up properly on your Square Online Dashboard > Fulfilment.

When you have a moment can you take a look at each of the options below & let me know what you have set up for each?

You would need to input your business details in the Pick Up & Delivery section.

If after doing so the link is still not working, please paste it here and I can take a look.

thread How to enable fulfilment for Square Online Checkout in Payments Troubleshooting

How to enable fulfilment for Square Online Checkout

Re: Online Checkout Link Issue