thread Re: Description Search in Payments Troubleshooting

Description Search

CaneyValley — Sat, 20 Sep 2025 08:39:16 GMT

Is there anyway to add key words to the description box when adding and item so that it pulls the part up multiple ways?

We have over 5000 parts and some of the parts have many old part numbers. Some have 5-10 part numbers for one part.

I would like to be able to put the other part numbers in the description box so that I can search old part numbers and new part numbers and the correct part will pull up.

Re: Description Search

_Violet — Tue, 19 Sep 2023 22:08:19 GMT

Hi there, @CaneyValley - thanks for reaching out. I'm happy to help but will need some more detail in order to better understand your question.

Is this request for your Item Library or for items listed through the Square Online Store for your customers?

Whenever you have a moment, please reply with a little more information describing your question. I’ll be sure to follow up as soon as possible.

Re: Description Search

Candlestore — Wed, 20 Sep 2023 16:11:12 GMT

@CaneyValley ;

I agree it would be nice to have like a cross reference thing in the descriptions that when you type in a Part # it lists the actual part and maybe others that would work. Say like an air filter, if you buy K&N its part number 5678 but if you buy Fram its part number 9866. I would also like to know if you are using this for Online or for in store purposes?

If In Store ONLY, you may be able to have the Part numbers in the Item Name field with Spaces. I do this with some of my items, I will put the name followed by the items 5 digit code that is on a tag. Then if the barcode does not read on the item I can just type in the 5 digit code. This works for in person sales but not sure how it would work for online sales. The other thing is you might be able to put 2 or 3 of these product type codes in the name field but not sure if you can get 10 or 20 of them there.

Just something you may want to try with an Item and a few codes to see if that may work for you. Just also check what the receipt may look like. This may or may not be something you would want to try till Square could come up with a Key word(s) area where you could list items that cross reference one another.

Re: Description Search

CaneyValley — Thu, 21 Sep 2023 14:10:06 GMT

Item Library

Re: Description Search

epiloguebooks — Fri, 24 May 2024 17:30:34 GMT

We need this feature too as this is critical when searching for a specific book at our cafe. It would benefit to be able to do so both on backend and online.

Currently WooCommerce has y'all beat here as they have an excellent search function that indexes descriptions too.

Alternatively, are custom attributes searchable online and on pos? This may be a good alternative so we can enter keywords or even copy/paste the whole description as a workaround

Re: Description Search

Sineaid — Mon, 27 May 2024 13:53:54 GMT

Hi @epiloguebooks!

Welcome to the community, and thanks for letting us know what might be useful to your business here.

At this time, Custom Attributes only show up as a filter option within the Square Dashboard. They are not valid search criteria on Square Online, or the Point of Sale.

While I can see that the inclusion of Custom Attributes as a filter/search option has been discussed, I wouldn't be able to say if this will be implemented. I’ll be sure to update this thread if I hear of anything that might be of interest. But for now, the best workaround would be adding part of the descriptor to the item name.

Also, if you’ve not already checked it out, you can add feature requests directly to our Ideate board. Our product development teams regularly review seller feedback and suggestions over there.