thread Re: error code £NaN in Payments Troubleshooting

error code £NaN

FIRST-LIGHT — Sun, 21 Sep 2025 16:07:20 GMT

Hi, we have just started with Square and found it really straight forward, however, we've hit a wall.

WE've added product, but when a customer tries to add it to the basket it says "not available" or we get the error code £NaN. Help!!

Twiggy — Thu, 06 Oct 2022 13:07:01 GMT

Can you let me know what Square platform you are using? Retail POS Online ipad Register?

k_atie — Fri, 07 Oct 2022 10:52:46 GMT

Hey @FIRST-LIGHT, thank you for your post, and welcome to the Seller Community!

Have you tried any browser troubleshooting steps? If not, it might be worth running through them as it could be an issue with your cache.

If they don't work, could you send me a link to your website, so I can take a closer look? Thanks.